One of the best ways a company can make a positive impression on customers is to respond promptly and helpfully when they reach out with questions or feedback. Doing so helps you better understand where users are struggling, gives the opportunity to build relationships with users, and provides a way to delight customers with a helpful response. However, it can be hard to stay on top of the process and efficiently generate responses when emails come in.
This short guide will show you how you can set up Relay to respond to customer support emails in a timely and positive way. Watch the demo video to see how it works, and try out the template to get up and running!