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Zendesk + Gmail Integrations

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Connect Zendesk to Gmail
Example screenshots
Example workflows
Inspirational workflows
Triggers and actions
Zendesk + your other apps
Gmail + your other apps
Related blog posts
FAQ

Zendesk + Gmail integrations

Gmail > Gmail

Trigger

Last triggered

Email received

Add label to email

Overview

Connect Zendesk to Gmail in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Zendesk, Gmail, and many other popular SaaS applications.

Check below for example workflows using Zendesk and Gmail, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Zendesk and Gmail integrations in Relay.app

Use any of these Zendesk actions in your Relay.app workflows.

Preview of Connect Gmail to your other apps to start automating your work

Preview of Gmail can trigger a run on email received, email sent or label added.

Preview of Add specific email received filters to trigger only on a subset of incoming emails.

Preview of An overview of possible Gmail actions in Relay.app.

Preview of Use variables from other steps in your emails to personalize your message.

Use any of these Zendesk actions in your Relay.app workflows.

Connect Gmail to your other apps to start automating your work

Gmail can trigger a run on email received, email sent or label added.

Add specific email received filters to trigger only on a subset of incoming emails.

An overview of possible Gmail actions in Relay.app.

Use variables from other steps in your emails to personalize your message.

Example Zendesk + Gmail workflows

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Automatically create ticket in Zendesk for each email received in Gmail

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Update ticket automatically in Zendesk for each email sent in Gmail

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Find ticket(s) automatically in Zendesk for each email archived in Gmail

Try it

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Update ticket automatically in Zendesk for each email received in Gmail

Try it

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Find ticket(s) automatically in Zendesk for each email received in Gmail

Try it

Inspirational workflows

Visit the template gallery ➔

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Zendesk Triggers

No Zendesk triggers yet

Request trigger

Gmail Actions

Draft

drafts

Create draft

draft

Create draft reply

send

Send draft

new_label

Add label to email

Create your own Gmail + Zendesk integration

Select a trigger in Gmail

Select an action in Zendesk

Create your workflow

Or connect Gmail to your other apps

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FAQ

What is Relay.app?
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Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Zendesk to Gmail with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Zendesk or Gmail to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Zendesk and Gmail to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Zendesk to Gmail?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Zendesk to Gmail that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Zendesk and Gmail—give it a try and let us know what you think.

See why people love Relay.app

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@SalamaErgossum

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@marcoETmx

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Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

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@ImLucasGrey

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

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Screenshot showing how to test a step in an automated workflow in Relay.app

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@dummy_coder

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@typeoneerror

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