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Missive + Zendesk Integrations

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Connect Missive to Zendesk
Example screenshots
Example workflows
Triggers and actions
Missive + your other apps
Zendesk + your other apps
Related blog posts
FAQ

Missive + Zendesk integrations

Missive > Zendesk

Trigger

Last triggered

Message received

Create ticket

Overview

Connect Missive to Zendesk in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Missive, Zendesk, and many other popular SaaS applications.

Check below for example workflows using Missive and Zendesk, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Missive and Zendesk integrations in Relay.app

Use any of these Zendesk actions in your Relay.app workflows.

Example Missive + Zendesk workflows

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Automatically create ticket in Zendesk for each message received in Missive

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Update ticket automatically in Zendesk for each comment added in Missive

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Find ticket(s) automatically in Zendesk for each label added to conversation in Missive

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Update ticket automatically in Zendesk for each message received in Missive

Try it

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Find ticket(s) automatically in Zendesk for each message received in Missive

Try it

Missive Triggers

Comment

add

Comment added

Conversation

label

Label added to conversation

Message

mark_email_unread

Message received

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Zendesk Triggers

No Zendesk triggers yet

Request trigger

Missive Actions

Conversation

Find conversation by URL

Find conversations in shared label

Find conversations in team

Message

drafts

Draft message

draft

Draft reply

Find email messages in conversation

send

Send message

Send reply

Post

new_label

Add label to conversation

done_all

Mark conversation closed

move_to_inbox

Move conversation to personal inbox

Move conversation to team inbox

add_comment

Post comment

label_off

Remove label from conversation

Create your own Missive + Zendesk integration

Select a trigger in Missive

Select an action in Zendesk

Create your workflow

Connect Missive to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Zendesk to your other apps

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Missive to Zendesk with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Missive or Zendesk to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Missive and Zendesk to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Missive to Zendesk?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Missive and Zendesk—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

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@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

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@ImLucasGrey

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

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Screenshot showing how to test a step in an automated workflow in Relay.app

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@dummy_coder

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@typeoneerror

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