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Front + Zendesk Integrations

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Connect Front to Zendesk
Example workflows
Triggers and actions
Front + your other apps
Zendesk + your other apps
Related blog posts
FAQ

Front + Zendesk integrations

Use Relay.app's Front integrations to trigger actions across your apps

Preview of Use any of these Front actions in your Relay.app workflows.

Preview of Add any Front action to your workflow.

Preview of Use any of these Zendesk actions in your Relay.app workflows.

Use Relay.app's Front integrations to trigger actions across your apps

Use any of these Front actions in your Relay.app workflows.

Add any Front action to your workflow.

Use any of these Zendesk actions in your Relay.app workflows.

Overview

Connect Front to Zendesk in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Front, Zendesk, and many other popular SaaS applications.

Check below for example workflows using Front and Zendesk, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Example Front + Zendesk workflows

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Automatically create ticket in Zendesk for each comment added in Front

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Update ticket automatically in Zendesk for each teammate mentioned in a comment in Front

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Find ticket(s) automatically in Zendesk for each tag added to conversation in Front

Try it

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Update ticket automatically in Zendesk for each comment added in Front

Try it

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Find ticket(s) automatically in Zendesk for each comment added in Front

Try it

Front Triggers

Conversation

add

Comment added

person_add

Conversation is assigned

person_remove

Conversation is unassigned

reopen_window

Conversation reopened by reminder

link

Link added to a conversation

link_off

Link removed from a conversation

label

Tag added to conversation

label_off

Tag removed from conversation

alternate_email

Teammate mentioned in a comment

Message

report

Message cannot be delivered

report

Message cannot be sent

forward

Message forwarded

mark_email_unread

Message received

send

Message sent

Reply sent

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Zendesk Triggers

No Zendesk triggers yet

Request trigger

Front Actions

Account

person_add

Add contacts to account

domain_add

Create account

Find account(s)

edit

Update account

Channel

Find channel(s)

Contact

alternate_email

Add contact handle

note

Add contact note

add

Create contact

Find contact(s)

report

Mark contact as spammer / not spammer

description

Update contact description

manage_accounts

Update contact name

Contact handle

Select contact handle

Conversation

add_comment

Add comment to conversation

add_link

Add external links to conversation

add_link

Add links to conversation

label

Add tags to conversation

person

Assign (or unassign) conversation

Find conversation(s)

trending_flat

Move conversation to inbox

link_off

Remove links from conversation

label_off

Remove tags from conversation

Create your own Front + Zendesk integration

Select a trigger in Front

Select an action in Zendesk

Create your workflow

Connect Front to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Zendesk to your other apps

FAQ

What is Relay.app?
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Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Front to Zendesk with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Front or Zendesk to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Front and Zendesk to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Front to Zendesk?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Front and Zendesk—give it a try and let us know what you think.

See why people love Relay.app

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via email

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Screenshot showing how to test a step in an automated workflow in Relay.app

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