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Help Scout + Zendesk Integrations

Relay.app provides seamless integration between popular SaaS applications, allowing you to automate and streamline your workflows. One powerful integration is between Help Scout and Zendesk, enabling you to effortlessly connect the two apps.

Example Help Scout + Zendesk integrations

Help Scout iconarrow_forwardZendesk icon

Automatically create ticket in Zendesk for each conversation tags changed in Help Scout

Create your own Help Scout + Zendesk integration

Connect Help Scout to Zendesk

Select a trigger in Help Scout
Select an action in Zendesk
Create your workflow

Do more with Help Scout and Zendesk in Relay.app

Relay's integration between HelpScout and Zendesk brings together two powerful customer support platforms, allowing you to streamline your support processes and enhance collaboration across your teams. With Relay, you can automate the flow of data between HelpScout and Zendesk, ensuring that customer information and support tickets are seamlessly synchronized. Here are some use cases that you can build with Relay, HelpScout, and Zendesk integration:

Unified Support Dashboard

Create a unified support dashboard by integrating HelpScout and Zendesk using Relay. Consolidate support tickets from both platforms into a single view, enabling your support team to efficiently manage and prioritize customer inquiries. Gain a comprehensive understanding of customer interactions and history, improving response times and customer satisfaction.

Omnichannel Support Notifications

Set up automated notifications for your support team using Relay, HelpScout, and Zendesk integration. Receive real-time alerts when high-priority tickets are submitted or when a customer escalates an issue. Ensure prompt and proactive responses, minimizing customer wait times and enhancing customer experience.

AI-Enhanced Customer Responses

Leverage the power of AI with Relay's integration between HelpScout, Zendesk, and AI tooling. Use AI models like GPT to generate personalized and context-aware responses to customer inquiries. Improve customer engagement by providing tailored solutions, reducing manual effort, and enhancing the overall support experience.

Ready to optimize your customer support workflows? Try Relay for free and supercharge your HelpScout and Zendesk integration today!

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