Relay.app is a modern, easy-to-use automation tool with deep integrations and rich workflow features. If you have a workflow that requires input from a teammate—like making a decision that requires human judgment, reviewing the output of an AI model, or approving a next step—Relay.app is the platform for you. Beyond its features, Relay.app’s user-friendly experience makes it an excellent tool for anyone on your team to pick up. Learn more about Relay.app's features.

How do I connect Help Scout to Relay.app?

Create a free Relay.app account. Set up a trigger, which is what will start each workflow run. Choose one or more actions to run as part of your workflow. Connect and authorize Help Scout and any other apps you want to automate. Turn on your workflow, and start getting your repetitive tasks done without lifting another finger. Check above for some example workflows, or visit our help center for more details on how to get started.

Is Relay.app a Zapier alternative for automating Help Scout?

Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing. Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need. For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives. Of course we're biased, but we believe Relay.app is the best way to automate Help Scout—give it a try and let us know what you think.

Integrationsarrow_forward

Help Scout Integrations

Connect Help Scout

Help Scout integrations in Relay.app

Use Relay.app's Help Scout integrations to trigger actions across your apps

Preview of Use any of these Help Scout actions in your Relay.app workflows

Use Relay.app's Help Scout integrations to trigger actions across your apps

Use any of these Help Scout actions in your Relay.app workflows

Overview

Connect Help Scout to your other apps. Coordinate across apps and keep data up-to-date where you need it, when you need it, automatically. Build your first Relay.app workflow in minutes. Check below for the Help Scout triggers and actions Relay.app supports today and just let us know if we’re missing one you need.

Relay.app is an automation tool that people love for its deep & easy-to-use integrations, embedded AI features, human-in-the-loop functionality, and powerful workflow essentials.

See all of Relay.app's features

Triggers

Mailbox

sell

Conversation tags changed

Actions

Mailbox

Reply to conversation

Connect Help Scout to your other apps

WhatsApp notifications

WooCommerce

WordPress (Self-Hosted)

Automate Help Scout in minutes with our how-to guides

See all how-to guides ➔

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Automatically send a Slack message when Help Scout conversation tags change

Learn how to set up a Relay playbook that automatically sends notifications in Slack for Help Scout conversation tag changes. By integrating these platforms, you'll receive instant alerts in Slack whenever tags are modified in Help Scout, enabling your team to stay updated and respond promptly to c

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool with deep integrations and rich workflow features. If you have a workflow that requires input from a teammate—like making a decision that requires human judgment, reviewing the output of an AI model, or approving a next step—Relay.app is the platform for you. Beyond its features, Relay.app’s user-friendly experience makes it an excellent tool for anyone on your team to pick up.
Learn more about Relay.app's features.
How do I connect Help Scout to Relay.app?
link
1. Create a free Relay.app account.
2. Set up a trigger, which is what will start each workflow run.
3. Choose one or more actions to run as part of your workflow.
4. Connect and authorize Help Scout and any other apps you want to automate.
5. Turn on your workflow, and start getting your repetitive tasks done without lifting another finger.
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for automating Help Scout?
link
Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to automate Help Scout—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

Marco Elizalde

@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

.@relay is just straight out awesome. Give it a try

Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.