Integrate Tally and HelpScout with Relay to streamline your customer support and feedback processes. By combining these two powerful apps, you can create efficient workflows that automate repetitive tasks and enhance collaboration between your teams.
Automate Ticket Assignment and Tagging
By integrating Tally and HelpScout with Relay, you can automatically assign and tag incoming support tickets based on predefined criteria. For example, you can set up a workflow that assigns tickets to specific teams or agents based on the ticket's subject or priority. This ensures that each ticket gets directed to the appropriate person or department, improving response times and customer satisfaction.
Relay's AI Autofill feature allows you to leverage AI models, such as GPT, to generate personalized responses for HelpScout tickets. By integrating Tally with Relay, you can use AI Autofill to automatically populate certain parts of the response, saving support agents time and ensuring consistency in messaging.
Feedback and Bug Tracking
Combine Tally's form building capabilities with HelpScout's ticketing system to streamline your feedback and bug tracking processes. With the Tally and HelpScout integration, you can automatically create tickets in HelpScout from submitted Tally forms. This ensures that all feedback and bug reports are captured in HelpScout, allowing your team to track, prioritize, and resolve issues effectively.
Start integrating Tally and HelpScout with Relay today to optimize your customer support and feedback workflows. Try Relay for free and experience the power of seamless collaboration and automation across your favorite apps.