Automate Zendesk with Relay.app
Relay.app is an automation tool that lets you automate actions across apps. Unlike other automation tools, Relay.app lets you add human approvals and decisions to any automated workflow.
Relay.app makes it easy to integrate Zendesk with other apps to automate workflows for yourself and your team. Build your first playbook today and start automating your Zendesk workflows in minutes.
Relay.app makes it easy to integrate Zendesk with other apps to automate workflows for yourself and your team. Build your first playbook today and start automating your Zendesk workflows in minutes.
Create a Zendesk ticket from new Airtable records
Struggling to synchronize new Airtable records with Zendesk tickets seamlessly? Relay.app is the solution you need. Our integration ensures effortless synchronization between the two platforms.
Whenever a new record is added to Airtable, Relay.app synchronizes it by creating a corresponding Zendesk ticket automatically. This ensures that your support team has immediate visibility and can address customer needs promptly.
Create new Zendesk tickets from Google Sheets
Tired of the back-and-forth between Google Sheets and Zendesk when managing tickets? Our guide will show you how to effortlessly create new Zendesk tickets directly from your Google Sheets.
With this Relay.app integration, streamline your ticketing process and keep your support workflow efficient and organized.
Create a new Zendesk ticket from an event in Calendly
Want to seamlessly manage your customer inquiries related to Calendly events in Zendesk? This integration offers a straightforward solution. When an event is scheduled in Calendly, the Relay.app swiftly generates a new ticket in Zendesk.
This streamlined process ensures that customer support is promptly alerted to relevant inquiries, saving time and ensuring a prompt response to customer needs.
Create a new Zendesk ticket for Asana tasks
Automate your customer support workflow by generating Zendesk tickets for new Asana tasks. With this integration, Relay.app seamlessly coordinates your task management and ticketing systems.
Whenever a new task is created in Asana, Relay.app promptly generates a corresponding Zendesk ticket, allowing your support team to address customer inquiries or issues effectively. This automated process enhances responsiveness and ensures that all customer requests are captured and managed efficiently.
Create new Zendesk tickets when a Google Sheet is added to a folder
Are you finding it challenging to bridge the gap between Google Sheets and Zendesk ticket creation? Learn how to effortlessly generate new Zendesk tickets whenever a Google Sheets document is added to a specific folder.
With Relay.app, streamline your workflow and ensure prompt ticket handling with ease.
Choose an app to integrate with Zendesk
Affinity
Airtable
Asana
CallRail
Chargebee
GitHub
Apollo
App Store
Ashby
Attio
bitly
Bloobirds
Brevo
Cal.com
Calendly
ClickSend
ClickUp
Coda
ConvertKit
Documint
DocuSign
Drip
Facebook Lead Ads
Fibery
Fillout
Fireflies.ai
Front
Gmail
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Groups
Google Play Store
Google Sheets
Google Slides
Google Tasks
Greenhouse
Harvest
Help Scout
HubSpot
Intercom
Jira
Jotform
Lemlist
Lever
Linear
Mailchimp
MailerLite
Mailjet
Mem
Noloco
Notion
OpenAI
Outlook
Paddle
Paperform
Pipedrive
PostHog
QuickBooks Online
Relay.app
Retable
RingCentral
Salesforce
ScrapingBee
Signeasy
Slack
Smartlead.ai
SmartSuite
Stripe
Tally
Teams
Todoist
Trello
Tremendous
Typeform
Wave
Webflow
Xodo Sign
Zoom
Zoom Events
Do more with Zendesk and Relay.app
Zendesk is a popular customer service platform that allows businesses to manage customer support tickets, track customer interactions, and provide self-service options. With its robust set of features, Zendesk helps businesses streamline their customer support operations and deliver exceptional service. Integration with Relay, a collaborative workflow automation platform, unlocks even more possibilities for businesses to automate and optimize their customer service processes.
Enhanced ticket assignment
By integrating Zendesk with Relay, businesses can automate the process of assigning tickets to the right department or agent. Relay's AI Autofill can analyze the ticket details and suggest the most appropriate assignee based on historical data or predefined rules. This ensures faster response times and improved collaboration among support teams.
Dynamic responses
Relay's Double check automations allow support agents to personalize their responses before sending them to customers. By integrating Zendesk with Relay, support agents can use pre-configured templates, add AI-generated content, or review and modify responses suggested by AI models like GPT. This enables efficient and accurate communication with customers.
Unified customer data
Integrating Zendesk with other SaaS products like CRM platforms or marketing automation tools through Relay enables businesses to sync customer data in real time. This ensures that support agents have access to the most up-to-date customer information, facilitating personalized interactions and proactive problem-solving.
Ready to streamline your customer support operations and unlock the power of automation? Try Relay for free and start building advanced workflows that combine Zendesk and other SaaS products to enhance your customer service experience.
Ready to use Zendesk in Relay.app?
Sign up now and get started with your first playbook today