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Why people choose over Make

Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a solution that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay is the go-to automation tool for your business.

How do and Make compare?

Relay has all the basic features you expect out of a no-code workflow automation tool–plus a few super useful extras. All in a beautifully designed, friendly user interface.

Demo screenshot is the next generation of workflow automation

With Relay, you can automate more than ever before. Beyond the workflow automation basics you expect from any great automation tool, Relay also makes it easy to bring AI and human judgement into any workflow. It’s designed for collaborative and dynamic use by your whole team. Plus, Relay's simple per-user pricing makes it a great way to automate to your heart’s content without a surprise bill.

Demo screenshot

What makes great

Transparent per-user pricing

We want you and your team to automate as much of your work as possible, and not need to come up with clever workarounds to reduce the number of tasks in a workflow. Unlike Make's pricing, which can shoot up based on usage, Relay's simple per-user pricing lets you scale your workflows without surprise bills. It's all about making things easier and more predictable for you and your team. Learn more at

Transparent per-user pricing
Capture more of your workflow with human-in-the-loop actions

Capture more of your workflow with human-in-the-loop actions

Sometimes you can’t beat a human touch. Whether it's giving the green light, making an automated email feel personal, or reviewing what AI has generated, Relay makes it easy to add those human steps right where they're needed. This stands out from Make, which is optimized for fully automated flows, making it tricky to seamlessly add human input where you need it.

Built for team collaboration

Relay is designed for collaboration. It offers collaborative playbook editing and dynamic task assignments that make sure work get assigned to the right people in every run, making workflows more transparent and team-inclusive. This contrasts with Make's scenario approach, which isn’t as optimized for multiplayer team workflows.

Built for team collaboration
Exceptional support from an expert team

Exceptional support from an expert team

The Relay team is invested in your success. We strive to listen to your needs, solve any issues quickly, and constantly evolve our product to better support your automation needs. We offer timely support from our in-house automation experts. We are committed to being there when you need us.

Fast-growing companies save time with

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"Relay is the only tool we’ve used that conforms to our processes, rather than having to adjust the process to conform to the tool. It truly is the only tool we’ve used that feels frictionless for human-in-the-loop workflows."

Author picture (Hassaan Raza) Tavus
Hassaan Raza
Co-Founder & CEO
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Logo for company: Tavus
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Frequently asked questions

  • Is Make ever a better choice?

    There are scenarios where Make shines. If you have are a technically inclined automation expert with a complex use case, Make may be able to better support your use case with its long list of supported integrations and advanced automation configurations. Its drag-and-drop scenario editor make it a powerful way to visualize complex flows.

  • What’s the difference between Make Scenarios and Playbooks?

    Relay uses the term "Playbooks" to emphasize the strategic, step-by-step approach to automation, with a focus on ease of use and team collaboration. Make, on the other hand, uses "Scenarios" to highlight the ability to create complex, multi-step workflows with a visual interface. Either way, whether you're working with a Playbook or a Make Scenario, you're building a customized workflow designed to streamline and automate actions across apps.

  • Do you really not charge per automation?

    Yes, Relay's pricing is based on number of users, not operations. This model encourages you to automate as much as possible without worrying about additional costs. See more details at

  • What if doesn’t have an integration I need?

    Just request it! We're constantly expanding our integrations based on customer feedback. Let us know what you need, and we'll prioritize accordingly.

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