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SmartSuite + Zendesk Integrations

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Connect SmartSuite to Zendesk
Example screenshots
Example workflows
Triggers and actions
SmartSuite + your other apps
Zendesk + your other apps
Related blog posts
FAQ

SmartSuite + Zendesk integrations

SmartSuite > Zendesk

Trigger

Last triggered

Comment added

Create ticket

Overview

Connect SmartSuite to Zendesk in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between SmartSuite, Zendesk, and many other popular SaaS applications.

Check below for example workflows using SmartSuite and Zendesk, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of SmartSuite and Zendesk integrations in Relay.app

Use any of these SmartSuite actions in your Relay.app workflows.

Preview of Use Relay.app's SmartSuite integrations to trigger actions across your apps

Preview of Use any of these Zendesk actions in your Relay.app workflows.

Use any of these SmartSuite actions in your Relay.app workflows.

Use Relay.app's SmartSuite integrations to trigger actions across your apps

Use any of these Zendesk actions in your Relay.app workflows.

Example SmartSuite + Zendesk workflows

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Automatically create ticket in Zendesk for each comment added in SmartSuite

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Update ticket automatically in Zendesk for each record added in SmartSuite

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Update ticket automatically in Zendesk for each comment added in SmartSuite

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Find ticket(s) automatically in Zendesk for each comment added in SmartSuite

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Create ticket automatically in Zendesk for each record added in SmartSuite

Try it

SmartSuite Triggers

Record

add

Comment added

Table

add

New record added

edit

Record changed

target

Record first meets conditions

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Zendesk Triggers

No Zendesk triggers yet

Request trigger

SmartSuite Actions

Table

add_comment

Add comment to record

library_add

Create or update record

library_add

Create record

Find record(s)

edit

Update record

User

Find user(s)

Create your own SmartSuite + Zendesk integration

Select a trigger in SmartSuite

Select an action in Zendesk

Create your workflow

Connect SmartSuite to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Zendesk to your other apps

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect SmartSuite to Zendesk with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in SmartSuite or Zendesk to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize SmartSuite and Zendesk to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting SmartSuite to Zendesk?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate SmartSuite and Zendesk—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

Marco Elizalde

@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

.@relay is just straight out awesome. Give it a try

Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.