Zendesk logoIntercom logo

Zendesk + Intercom Integrations

Relay.app provides seamless integration between popular SaaS applications, allowing you to automate and streamline your workflows. One powerful integration is between Zendesk and Intercom, enabling you to effortlessly connect the two apps.

Example Zendesk + Intercom workflows

Intercom iconarrow_forwardZendesk icon

Automatically create ticket in Zendesk for each ticket added in Intercom

Intercom iconarrow_forwardZendesk icon

Update ticket automatically in Zendesk for each contact added in Intercom

Intercom iconarrow_forwardZendesk icon

Find ticket(s) automatically in Zendesk for each conversation added in Intercom

Intercom iconarrow_forwardZendesk icon

Update ticket automatically in Zendesk for each ticket added in Intercom

Intercom iconarrow_forwardZendesk icon

Find ticket(s) automatically in Zendesk for each ticket added in Intercom

Create your own Zendesk + Intercom integration

Connect Intercom to Zendesk

Select a trigger in Intercom
Select an action in Zendesk
Create your workflow

Do more with Zendesk and Intercom in Relay.app

With Relay's powerful integration capabilities, you can effortlessly combine the functionalities of Intercom and Zendesk to streamline your customer support and communication processes. By integrating these two popular SaaS apps, you unlock a multitude of possibilities for enhancing productivity and creating a seamless workflow for your team.

Enhanced Customer Support

Combine the power of Intercom's live chat and Zendesk's ticketing system to provide a superior customer support experience. Automatically convert Intercom chat conversations into Zendesk tickets, ensuring that customer inquiries are promptly addressed and tracked.

Unified Communication

Eliminate the need for toggling between multiple communication platforms by integrating Intercom and Zendesk. Sync customer conversations and support tickets between the two apps, enabling your team to effortlessly collaborate and provide consistent and efficient communication across all channels.

AI-powered Personalization

Leverage Relay's AI Autofill feature to enhance personalization in customer interactions. Utilize an AI model, such as GPT, to dynamically fill out information in both Intercom and Zendesk. Create customized email responses, automated support tickets, and personalized communication that resonates with your customers.

Ready to experience the power of Relay's integrations? Try Relay for free today and unlock a new level of collaboration and efficiency in your workflows.

Ready to start connecting Zendesk and Intercom?

Sign up now and get started with your first workflow today

Connect Zendesk and Intercom to 100+ apps