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Intercom + Paddle Integrations

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Connect Intercom to Paddle
Example screenshots
Example workflows
Triggers and actions
Intercom + your other apps
Paddle + your other apps
Related blog posts
FAQ

Intercom + Paddle integrations

Intercom > Paddle

Trigger

Last triggered

Ticket added

Get or create customer

Overview

Connect Intercom to Paddle in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Paddle, and many other popular SaaS applications.

Check below for example workflows using Intercom and Paddle, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Paddle integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Preview of Trigger a new run of your workflow every time a subscription is created in Paddle

Preview of Update any data in Paddle by integrating update steps in your workflow

Preview of Use Relay.app's Paddle integrations to trigger actions across your apps

Preview of Use any of these Paddle actions in your Relay.app workflows

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Trigger a new run of your workflow every time a subscription is created in Paddle

Update any data in Paddle by integrating update steps in your workflow

Use Relay.app's Paddle integrations to trigger actions across your apps

Use any of these Paddle actions in your Relay.app workflows

Example Intercom + Paddle workflows

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Automatically create a new ticket on Intercom when a new customer is created in Paddle

Automate your customer support process by seamlessly integrating Paddle with Intercom through Relay.app. This integration enables the automatic creation of tickets in Intercom whenever a new customer is added in Paddle. As new customers are onboarded in Paddle, Relay.app dynamically generates corres

Try it

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Automatically get or create customer in Paddle for each ticket added in Intercom

Try it

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Create ticket automatically in Intercom for each customer created in Paddle

Try it

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Update customer automatically in Paddle for each contact added in Intercom

Try it

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Automatically add note to ticket in Intercom for each payment attempt added in Paddle

Try it

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Paddle Actions

Address

add_location_alt

Add customer address

edit_location

Create or update customer address

Business

add_business

Add customer business

Credit balance

Get credit balance for customer

Customer

Find customer(s)

person_add

Get or create customer

edit

Update customer

Discount

add

Create discount

Find discount(s)

edit

Update discount

Price

attach_money

Add price

Find price(s)

edit

Update price

Product

add

Add product

Find product(s)

Subscription

Find subscription(s)

edit

Update subscription

edit

Update subscription items

Transaction

add

Create transaction

Find transaction(s)

Paddle Triggers

Customer

add

Customer created

Payment attempt

add

New payment attempt added

edit

Payment attempt changed

target

Payment attempt first meets conditions

Subscription

add

New subscription added

calendar_add_on

Subscription change scheduled

edit

Subscription changed

target

Subscription first meets conditions

Transaction

add

New transaction added

edit

Transaction changed

target

Transaction first meets conditions

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Create your own Intercom + Paddle integration

Select a trigger in Intercom

Select an action in Paddle

Create your workflow

Or automate Paddle + Intercom

Select a trigger in Paddle

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Paddle to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Paddle with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Paddle to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Paddle to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Paddle?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Paddle that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Paddle—give it a try and let us know what you think.

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via email

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