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Intercom + Linear Integrations

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Connect Intercom to Linear
Example screenshots
Example workflows
Inspirational workflows
Triggers and actions
Intercom + your other apps
Linear + your other apps
Related blog posts
FAQ

Intercom + Linear integrations

Intercom > Linear

Trigger

Last triggered

Ticket added

Create issue

Overview

Connect Intercom to Linear in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Linear, and many other popular SaaS applications.

Check below for example workflows using Intercom and Linear, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Linear integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Preview of Find Linear issues and add comments to them by integrating them in your workflow

Preview of Trigger a workflow when a new issue has been created

Preview of Use Relay.app's Linear integrations to trigger actions across your apps

Preview of Use any of these Linear actions in your Relay.app workflows

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Find Linear issues and add comments to them by integrating them in your workflow

Trigger a workflow when a new issue has been created

Use Relay.app's Linear integrations to trigger actions across your apps

Use any of these Linear actions in your Relay.app workflows

Example Intercom + Linear workflows

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Automatically create issue in Linear for each ticket added in Intercom

Try it

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Create ticket automatically in Intercom for each issue status changed in Linear

Try it

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Update issue automatically in Linear for each contact added in Intercom

Try it

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Automatically add note to ticket in Intercom for each comment added in Linear

Try it

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Add comment to issue automatically in Linear for each conversation added in Intercom

Try it

Inspirational workflows

Visit the template gallery ➔

Daily support issue summarizer

Get a daily digest of support tickets requiring attention with automatic summaries delivered to your inbox.

Relay.app workflow screenshot: Daily support issue summarizer

Sync time tracking to Linear and Notion

Relay.app workflow screenshot: Sync time tracking to Linear and Notion

Daily bug summarizer

Relay.app workflow screenshot: Daily bug summarizer

AI Email triager

Relay.app workflow screenshot: AI Email triager

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Linear Actions

Initiative

Find initiative(s)

Issue

add_comment

Add comment to issue

new_label

Add label to issue

add

Create issue

tab_new_right

Create sub-issue

Find issue(s)

move_group

Move issue to team

label_off

Remove label from issue

edit

Update issue

schedule

Wait until comment added

schedule

Wait until issue status changed

Project

add_comment

Add project update

add

Create project

Find project(s)

edit

Update project

Linear Triggers

Issue

add_comment

Comment added

edit

Issue changed

target

Issue first meets conditions

task_alt

Issue status changed

sell

Label added

add

New issue added

Project

add

New project added

edit

Project changed

target

Project first meets conditions

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Create your own Intercom + Linear integration

Select a trigger in Intercom

Select an action in Linear

Create your workflow

Or automate Linear + Intercom

Select a trigger in Linear

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Linear to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Linear with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Linear to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Linear to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Linear?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Linear that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Linear—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

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@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

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@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

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@dummy_coder

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@typeoneerror

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