Connect Intercom and Slack

Relay.app provides seamless integration between popular SaaS applications, allowing you to automate and streamline your workflows. One powerful integration is between Intercom and Slack, enabling you to effortlessly connect the two apps.

Connect Intercom to Slack

Select a trigger in Intercom
Select an automation in Slack
Create your playbook

How-to guides featuring Intercom and Slack

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Automatically send Slack direct messages each time a new ticket is created in Intercom
Are you struggling to keep up with customer support requests spread across different platforms? If yes, then Relay.app might be the solution you're looking for. It's an innovative tool designed to bridge the gap between Intercom and Slack, providing real-time updates and seamless communication for your team. With the Relay.app, every time a new ticket is created in Intercom, your team receives an instant Slack direct message (DM), ensuring your team gets all the customer support requests. This seamless integration empowers your team to deliver exceptional service and build lasting customer relationships as it streamlines communication, improves responsiveness, and fosters a culture of excellence within your team. Don't let communication barriers hinder your team's ability to deliver exceptional customer experiences. Sign up for Relay.app today and experience the difference real-time updates can make in driving customer satisfaction and success. The best part? We'll show you how to set up this integration in four easy steps.
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Send new Slack messages for new Intercom tickets
Learn how to set up a Relay playbook that automatically sends a new message in Slack whenever a new ticket is created in Intercom. Keep your team in the loop about new Intercom tickets. This guide shows you how to send Slack messages automatically for every new Intercom ticket created, leveraging automation to enhance team communication. This way, the team can stay informed about new tickets without a hassle or manual effort.

Do more with Intercom and Slack in Relay.app

Intercom and Slack are two popular apps used by businesses to enhance their communication and collaboration processes. By integrating these two apps with Relay, users can streamline their workflows and automate various tasks between Intercom and Slack.

Notification and Alerts

Relay allows users to receive real-time updates and notifications from Intercom in Slack. This integration enables teams to stay informed about important customer interactions, such as new leads or escalated support tickets.

Customer Onboarding

By combining Intercom and Slack with Relay, users can automate customer onboarding processes. For example, Relay can create a Slack channel for new customers and send them an Intercom message with essential onboarding resources and information.

Unlock the true potential of your Intercom and Slack integrations with Relay. Try Relay for free today and experience efficient collaboration and automation across your favorite business apps.

Ready to start connecting Intercom and Slack?

Sign up now and get started with your first playbook today