Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.

How do I connect Intercom to Slack with Relay.app?

Create a free Relay.app account Set a trigger in Intercom or Slack to kick off new workflow runs Add one or more actions to run in your workflow Authorize Intercom and Slack to connect to Relay.app Turn on your workflow and start getting more done with less manual work Check above for some example workflows, or visit our help center for more details on how to get started.

Is Relay.app a Make.com alternative for connecting Intercom to Slack?

Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Slack that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business. For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives. Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Slack—give it a try and let us know what you think.

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Intercom + Slack Integrations

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Connect Intercom to Slack
Example screenshots
Example workflows
Inspirational workflows
Triggers and actions
Intercom + your other apps
Slack + your other apps
Related blog posts
FAQ

Intercom + Slack integrations

Intercom > Slack

Trigger

Last triggered

Ticket added

Create channel

Overview

Connect Intercom to Slack in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Slack, and many other popular SaaS applications.

Check below for example workflows using Intercom and Slack, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Slack integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Preview of Send and reply to messages by integrating Slack into your workflow.

Preview of Send as a bot or from your own account and customize your message using variables.

Preview of Use any of these Slack actions in your Relay.app workflows.

Preview of Use Relay.app's integrations for Slack to trigger actions across your apps

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Send and reply to messages by integrating Slack into your workflow.

Send as a bot or from your own account and customize your message using variables.

Use any of these Slack actions in your Relay.app workflows.

Use Relay.app's integrations for Slack to trigger actions across your apps

Example Intercom + Slack workflows

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Automatically send Slack direct messages each time a new ticket is created in Intercom

Are you struggling to keep up with customer support requests spread across different platforms? If yes, then Relay.app might be the solution you're looking for. It's an innovative tool designed to bridge the gap between Intercom and Slack, providing real-time updates and seamless communication for yo

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Send new Slack messages for new Intercom tickets

Learn how to set up a Relay playbook that automatically sends a new message in Slack whenever a new ticket is created in Intercom. Keep your team in the loop about new Intercom tickets. This guide shows you how to send Slack messages automatically for every new Intercom ticket created, leveraging au

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Notify a specific Slack channel when a new ticket is created in Intercom

Relay.app is an automation tool that lets you automate actions across Intercom, Slack and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack "Send to channel" action for each Intercom "New ticket added" event.

Try it

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Automatically create channel in Slack for each ticket added in Intercom

Try it

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Create ticket automatically in Intercom for each message sent to channel in Slack

Try it

Inspirational workflows

Visit the template gallery ➔

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Slack Actions

Channel

bookmark_add

Add bookmark to channel

smart_toy

Add bot to channel

person_add

Add users to channel

Create your own Intercom + Slack integration

Select a trigger in Intercom

Select an action in Slack

Create your workflow

Or automate Slack + Intercom

Select a trigger in Slack

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Slack to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

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FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Slack with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Slack to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Slack to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Slack?
link
Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Slack that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Slack—give it a try and let us know what you think.

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

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