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Discord + Intercom Integrations

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Connect Discord to Intercom
Example workflows
Inspirational workflows
Triggers and actions
Discord + your other apps
Intercom + your other apps
Related blog posts
FAQ

Discord + Intercom integrations

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Overview

Connect Discord to Intercom in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Discord, Intercom, and many other popular SaaS applications.

Check below for example workflows using Discord and Intercom, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Example Discord + Intercom workflows

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Automatically create ticket in Intercom for each message sent to channel in Discord

Try it

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Post message to channel automatically in Discord for each ticket added in Intercom

Try it

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Add note to ticket automatically in Intercom for each message sent to channel in Discord

Try it

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Find admin(s) automatically in Intercom for each message sent to channel in Discord

Try it

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Automatically find contact(s) in Intercom for each message sent to channel in Discord

Try it

Inspirational workflows

Visit the template gallery ➔

Discord bot creator

A simple AI agent that responds to messages in a channel with cheerful conversation.

Relay.app workflow screenshot: Discord bot creator

Discord Triggers

Channel

send

Message sent to channel

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Discord Actions

Channel

send

Post message to channel

Create your own Discord + Intercom integration

Select a trigger in Discord

Select an action in Intercom

Create your workflow

Or automate Intercom + Discord

Select a trigger in Intercom

Select an action in Discord

Create your workflow

Connect Discord to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Discord to Intercom with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Discord or Intercom to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Discord and Intercom to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Discord to Intercom?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Discord and Intercom—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

Marco Elizalde

@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

.@relay is just straight out awesome. Give it a try

Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.

Notion Coach

@NotionCoach

Finally getting a chance to explore @relay and wow, UX feels leaps ahead of Zapier/Make.

Maayan

Co-Founder at Elementary

You saved me thousands of dollars in engineering work.

Eva (Ziki) Zivanovic

@ZikiDoesNotion

If you’re never heard of @relay you’re missing out BIG TIME.

Relay.app is an automation app that has been getting a lot of traction lately.
And for good reason.

What makes them unique on the market is their Human-In-The-Loop functionality.

This functionality basically allows your company to add intermediate manual steps that can add unique judgment, context, and perspective.

Client onboarding workflow screenshot in Relay.app

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Discord + Intercom integrations

Example Discord + Intercom workflows

Automatically create ticket in Intercom for each message sent to channel in Discord

Post message to channel automatically in Discord for each ticket added in Intercom

Add note to ticket automatically in Intercom for each message sent to channel in Discord

Find admin(s) automatically in Intercom for each message sent to channel in Discord

Automatically find contact(s) in Intercom for each message sent to channel in Discord

Inspirational workflows

Discord bot creator

Create your own Discord + Intercom integration

Or automate Intercom + Discord

Connect Discord to your other apps

Or connect Intercom to your other apps

Related blog posts

Customer service automation 101: benefits, examples, and top apps

From chatbots to feedback loops: Mastering customer experience automation

5 processes every Customer Success team should automate

FAQ

What is Relay.app?

How do I connect Discord to Intercom with Relay.app?

Is Relay.app a Zapier alternative for connecting Discord to Intercom?

See why people love Relay.app

New to Relay.app? Learn how to automate your first workflow

What will you automate?