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Anthropic + Intercom Integrations

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Connect Anthropic to Intercom
Example workflows
Inspirational workflows
Triggers and actions
Anthropic + your other apps
Intercom + your other apps
Related blog posts
FAQ

Anthropic + Intercom integrations

Use any of these Anthropic actions in your Relay.app workflows.

Preview of Add any Anthropic action to your workflow.

Preview of Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Use any of these Anthropic actions in your Relay.app workflows.

Add any Anthropic action to your workflow.

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Overview

Connect Anthropic to Intercom in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Anthropic, Intercom, and many other popular SaaS applications.

Check below for example workflows using Anthropic and Intercom, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Example Anthropic + Intercom workflows

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Automatically extract with Claude Haiku 4.5 in Anthropic for each ticket added in Intercom

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Summarize with Claude Haiku 4.5 automatically in Anthropic for each contact added in Intercom

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Classify with Claude Haiku 4.5 automatically in Anthropic for each conversation added in Intercom

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Summarize with Claude Haiku 4.5 automatically in Anthropic for each ticket added in Intercom

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Classify with Claude Haiku 4.5 automatically in Anthropic for each ticket added in Intercom

Inspirational workflows

Visit the template gallery ➔

Anthropic Triggers

No Anthropic triggers yet

Request trigger

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Anthropic Actions

Classify

category_search

Classify with Claude Haiku 4.5

category_search

Classify with Claude Opus 4.7

category_search

Classify with Claude Sonnet 4.6

Custom prompt

forum

Prompt Claude Haiku 4.5

forum

Prompt Claude Opus 4.7

forum

Prompt Claude Sonnet 4.6

Extract

manage_search

Extract with Claude Haiku 4.5

manage_search

Extract with Claude Opus 4.7

manage_search

Extract with Claude Sonnet 4.6

Extract from website

web

Extract from website with Claude Haiku 4.5

web

Extract from website with Claude Opus 4.7

web

Extract from website with Claude Sonnet 4.6

Summarize

summarize

Summarize with Claude Haiku 4.5

summarize

Summarize with Claude Opus 4.7

summarize

Summarize with Claude Sonnet 4.6

Translate

translate

Translate with Claude Haiku 4.5

translate

Translate with Claude Opus 4.7

translate

Translate with Claude Sonnet 4.6

Write text

edit_document

Write text with Claude Haiku 4.5

edit_document

Write text with Claude Opus 4.7

edit_document

Write text with Claude Sonnet 4.6

Create your own Intercom + Anthropic integration

Select a trigger in Intercom

Select an action in Anthropic

Create your workflow

Connect Anthropic to your other apps

Or connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

How to Turn a Video into a Blog Post using AI

Learn how to automatically convert YouTube tutorial videos into engaging blog posts using AI in a Relay.app workflow. Learn the step-by-step process of using OpenAI Whisper and Claude 3.5 Sonnet to streamline your content creation process.

Jacob Bank

Nov 20, 2024

Tutorials

How to make your own AI notetaker - for free!

Create a free, personal AI notetaker using the tools you already use, including Google Drive, Anthropic's Claude, and OpenAI's GPT-4o mini.

Jacob Bank

Nov 15, 2024

Tutorials

How to Buy Credits for the Anthropic API to use the Claude Models

If you want to use Anthropic's Claude models in your application or your automated workflows, you'll need to buy API credits. This tutorial will walk you through how to do that.

Jacob Bank

Sep 5, 2024

Automation Ideas

AI Automation - what it is and how to use it

This article will explore how AI is going to transform automation for the better and give you some practical tips to get started.

Jacob Bank

Aug 16, 2024

Automation Ideas

Customer service automation 101: benefits, examples, and top apps

Discover everything you need to know about customer service automation, and explore the top eight customer service automation platforms to elevate your customer support strategy.

Jacob Bank

May 1, 2024

Automation Ideas

From chatbots to feedback loops: Mastering customer experience automation

Discover how Customer Experience Automation (CXA) can transform your business by enhancing service speed and efficiency, setting you apart in a competitive market where exceptional customer experience is the key to loyalty and success.

Relay.app

May 5, 2024

5 processes every Customer Success team should automate

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Anthropic to Intercom with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Anthropic or Intercom to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Anthropic and Intercom to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Anthropic to Intercom?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Anthropic and Intercom—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

Marco Elizalde

@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

.@relay is just straight out awesome. Give it a try

Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.