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Intercom + Pipedrive Integrations

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Connect Intercom to Pipedrive
Example screenshots
Example workflows
Inspirational workflows
Triggers and actions
Intercom + your other apps
Pipedrive + your other apps
Related blog posts
FAQ

Intercom + Pipedrive integrations

Intercom > Pipedrive

Trigger

Last triggered

Ticket added

Add activity to deal

Overview

Connect Intercom to Pipedrive in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Pipedrive, and many other popular SaaS applications.

Check below for example workflows using Intercom and Pipedrive, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Pipedrive integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Preview of Use Relay.app's Pipedrive integrations to trigger actions across your apps

Preview of Use any of these Pipedrive actions in your Relay.app workflows

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Use Relay.app's Pipedrive integrations to trigger actions across your apps

Use any of these Pipedrive actions in your Relay.app workflows

Example Intercom + Pipedrive workflows

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Create a new ticket in Intercom whenever a project phase is changed in Pipedrive

Set up an automation to create a ticket in Intercom every time a project phase in Pipedrive changes, ensuring constant communication and issue tracking. This guide walks through connecting Pipedrive changes to Intercom ticket creation.

Try it

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Automatically create Intercom tickets for lost Pipedrive deals

Have you ever found yourself in a situation where you have to create Intercom tickets manually for every lost deal in Pipedrive? This can be time-consuming, involving multiple clicks and repetitive entries, which can be quite frustrating. Moreover, relying on a manual process can delay identifying an

Try it

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Log Intercom tickets in Pipedrive as notes

One of the keys to a successful business is the convergence of customer support and sales collaboration. By utilizing the Relay automation tool to record customer queries and interactions in Intercom as detailed notes in Pipedrive, you can comprehensively understand the entire customer journey. This

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Automatically add activity to deal in Pipedrive for each ticket added in Intercom

Try it

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Create ticket automatically in Intercom for each deal stage changed in Pipedrive

Try it

Inspirational workflows

Visit the template gallery ➔

Calendly Discovery to CRM Process

CRM

Relay.app workflow screenshot: Calendly Discovery to CRM Process

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Pipedrive Actions

Activity

add

Add activity

edit

Update activity

Deal

add

Add activity to deal

add

Add deal

person_add

Add follower to deal

person_add

Add participiant

add

Add product

attach_file

Attach deal to project

content_copy

Duplicate deal

Find deal(s)

edit

Update deal

schedule

Wait until deal stage reached

Lead

web_stories

Add activity to lead

person_add

Add lead for organization

person_add

Add lead for person

Create your own Intercom + Pipedrive integration

Select a trigger in Intercom

Select an action in Pipedrive

Create your workflow

Or automate Pipedrive + Intercom

Select a trigger in Pipedrive

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Pipedrive to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Pipedrive with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Pipedrive to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Pipedrive to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Pipedrive?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Pipedrive that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Pipedrive—give it a try and let us know what you think.

See why people love Relay.app

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via email

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@ImLucasGrey

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

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Screenshot showing how to test a step in an automated workflow in Relay.app

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@typeoneerror

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