Automate your Jira & Intercom workflows
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Integrating Jira and Intercom
Intercom and Jira are two powerful apps that can greatly enhance your team's productivity. By combining the features of these applications with Relay, you can create seamless workflows that streamline your team's processes and improve collaboration.
Customer Support
With the integration between Intercom and Jira, you can automate the process of creating support tickets for customer inquiries. Whenever a new conversation is started in Intercom, Relay can automatically create a ticket in Jira, ensuring that nothing falls through the cracks. This allows your team to prioritize and track customer issues more efficiently.
Bug Tracking
If your team uses Jira for bug tracking, you can integrate it with Intercom and Relay to automatically create bug tickets based on user feedback. When an Intercom user reports a bug, Relay can generate a Jira ticket, including all the relevant information such as the user's description and screenshots.
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