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Relay

Zendesk is a popular customer service platform that allows businesses to manage customer support tickets, track customer interactions, and provide self-service options. With its robust set of features, Zendesk helps businesses streamline their customer support operations and deliver exceptional service. Integration with Relay, a collaborative workflow automation platform, unlocks even more possibilities for businesses to automate and optimize their customer service processes.

By integrating Zendesk with Relay, businesses can automate the process of assigning tickets to the right department or agent. Relay's AI Autofill can analyze the ticket details and suggest the most appropriate assignee based on historical data or predefined rules. This ensures faster response times and improved collaboration among support teams.

Relay's Double check automations allow support agents to personalize their responses before sending them to customers. By integrating Zendesk with Relay, support agents can use pre-configured templates, add AI-generated content, or review and modify responses suggested by AI models like GPT. This enables efficient and accurate communication with customers.

Integrating Zendesk with other SaaS products like CRM platforms or marketing automation tools through Relay enables businesses to sync customer data in real time. This ensures that support agents have access to the most up-to-date customer information, facilitating personalized interactions and proactive problem-solving.

Ready to streamline your customer support operations and unlock the power of automation? Try Relay for free and start building advanced workflows that combine Zendesk and other SaaS products to enhance your customer service experience.

Google Calendar is a powerful and widely used calendar app that helps individuals and teams manage their schedules, appointments, and events. With Relay's integration with Google Calendar, you can automate and streamline your scheduling processes, enabling you to save time and avoid scheduling conflicts.

Relay can automatically send meeting reminders to participants using Google Calendar notifications. You can set up a workflow that sends reminders a specified amount of time before the meeting starts, ensuring that everyone is on time and prepared.

By integrating Google Calendar with Relay, you can create automated workflows for event registration and confirmation. When someone registers for an event, Relay can automatically add the event to their Google Calendar and send a confirmation email with all the necessary details.

Integrating Google Calendar with Relay opens up a world of possibilities for automating and enhancing your scheduling processes. And the best part? You can try it for free! Sign up today and experience the power of seamless integration between Google Calendar and Relay.

Google Calendar & Zendesk

Automate your Zendesk & Google Calendar workflows

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