Relay makes it easy to integrate Intercom and Linear for seamless collaboration and workflow automation. With Relay, you can streamline your customer support and project management processes by connecting these two powerful apps. Here are some use cases that demonstrate how you can combine Intercom and Linear with Relay to boost productivity and efficiency.
Streamline Support Ticket Handling
Relay allows you to automatically create tasks in Linear whenever a new support ticket is created in Intercom. This ensures that customer issues are promptly assigned and tracked in your project management system. You can also set up notifications to keep your team informed whenever there are updates or changes to support tickets.
Personalize Customer Communications
Leverage Relay's Double check automations to improve your customer communications. With Double check, you can involve a human in the process to add personalized content to email templates created using Intercom, ensuring each email feels tailored to the recipient. You can also use AI Autofill to automatically populate placeholders in your messages with relevant customer information from Intercom, saving you time and effort.
Sync User Feedback with Development
With Relay, you can automatically create new Linear issues based on user feedback submitted through Intercom. This ensures that valuable insights and feature requests from customers are systematically captured and tracked in your product development pipeline. By connecting these two apps, you can improve collaboration between your customer support and product teams while ensuring that customer feedback is effectively acted upon.
Start integrating Intercom and Linear with Relay today to optimize your workflows and amplify collaboration across your teams. Try Relay for free and experience the power of seamless app integration and workflow automation.