Google Slides

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Jira

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Intercom

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Zendesk

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Salesforce

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Google Forms

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Tremendous

Chargebee

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Google Calendar

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Google Drive

Notion

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Google Sheets

OpenAI

App Store

Trello

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Typeform

Relay

With the powerful integrations between Linear and Zendesk, Relay makes it easy for teams to streamline their workflows and improve collaboration. By connecting these two popular SaaS apps, users can create a seamless experience that combines the project management capabilities of Linear with the customer support features of Zendesk. Here are some exciting use cases that showcase the potential of this integration:

By integrating Linear and Zendesk through Relay, teams can automate the creation of support tickets for new bug reports, feature requests, or other issues logged in Linear. This saves time and ensures that all relevant information is captured in Zendesk, allowing support agents to efficiently address customer inquiries without manual data entry.

Relay enables the automatic creation of tasks in Linear based on support tickets generated in Zendesk. This integration ensures that support tickets are promptly addressed, improving response times and enhancing customer satisfaction.

Relay makes it possible to automatically update and synchronize the status of Linear tasks based on the progress of support tickets in Zendesk. This feature provides real-time visibility into the status of customer issues, helping teams stay organized and aligned.

To unlock the full potential of the Linear-Zendesk integration, and many more, try Relay for free and experience the power of collaborative workflow automation today!

Zendesk is a popular customer service platform that allows businesses to manage customer support tickets, track customer interactions, and provide self-service options. With its robust set of features, Zendesk helps businesses streamline their customer support operations and deliver exceptional service. Integration with Relay, a collaborative workflow automation platform, unlocks even more possibilities for businesses to automate and optimize their customer service processes.

By integrating Zendesk with Relay, businesses can automate the process of assigning tickets to the right department or agent. Relay's AI Autofill can analyze the ticket details and suggest the most appropriate assignee based on historical data or predefined rules. This ensures faster response times and improved collaboration among support teams.

Relay's Double check automations allow support agents to personalize their responses before sending them to customers. By integrating Zendesk with Relay, support agents can use pre-configured templates, add AI-generated content, or review and modify responses suggested by AI models like GPT. This enables efficient and accurate communication with customers.

Integrating Zendesk with other SaaS products like CRM platforms or marketing automation tools through Relay enables businesses to sync customer data in real time. This ensures that support agents have access to the most up-to-date customer information, facilitating personalized interactions and proactive problem-solving.

Ready to streamline your customer support operations and unlock the power of automation? Try Relay for free and start building advanced workflows that combine Zendesk and other SaaS products to enhance your customer service experience.

Linear is a powerful project management tool designed to help teams of all sizes streamline their workflows and track progress efficiently. With its sleek and intuitive interface, Linear makes it easy for teams to collaborate, prioritize tasks, and stay organized. By integrating Linear with Relay, teams can take their productivity to the next level. Let's explore some of the use cases that you can build with Linear, Relay, and other SaaS products.

With the double check automation feature in Relay, you can add custom fields to a Linear automation, enabling team members to personalize their task assignments. For example, before an automation creates a task in Linear, a team member can double check and add specific instructions or requirements to ensure each task is tailored to individual team members.

By combining AI Autofill in Relay with Linear, you can automate progress tracking for your projects. For instance, using an AI model like GPT, you can auto-fill project status updates in Linear based on relevant data from other integrated apps. This helps teams save time and effort by eliminating manual updates.

Integrating Linear with bug tracking tools, like Jira or Trello, through Relay allows for seamless bug tracking. Automate the creation of bug tickets in Linear when a bug is reported or resolved in the bug tracking tool. This ensures that team members are always up to date with the latest bug reports and can efficiently resolve them.

Ready to supercharge your productivity with Linear, Relay, and other SaaS integrations? Try Relay for free today and experience the power of collaborative workflow automation.

Automate your Zendesk & Linear workflows

Connect Linear to Zendesk

Integrating Zendesk and Linear

Automated Support Ticket Creation

Task Assignments from Support Tickets

Automated Status Updates

Ready to get started?