Jacob Bank

Jacob Bank

Jacob is the Founder and CEO of Relay.app. Prior to founding Relay.app, Jacob was a Director of Product Management at Google, where he led the product teams for Gmail, Google Calendar, and several other Google Workspace products. Before that, Jacob was the Co-founder and CEO of Timeful (acquired by Google in 2015), a smart calendar that leveraged insights from behavioral psychology and AI to help people spend time on their most important priorities. He has a BA in Computer Science from Cornell University and was pursuing a PhD in the AI Lab at Stanford before dropping out to found Timeful.Follow Jacob Bank on LinkedIn

5 Processes Every Customer Success Team Should Automate

Discover the key to scaling your customer success efforts efficiently in our guide. Learn how to enhance customer interactions through automation while preserving the essential human touch in critical areas.

How to Build an Automated CRM System in Notion

Learn to leverage Notion's flexibility for improved lead tracking, team collaboration, and actionable insights, all in one intuitive platform.

Human-in-the-Loop Automation

Make your automations and AI steps work every time by adding a human-in-the-loop for approvals, decisions, and tasks.

10 Ways to Automate Asana

Unlock the full potential of Asana with Relay.app, seamlessly integrating and automating your project management workflows.

How to Build (& Automate) an Attio CRM

Attio is the new CRM on the block, offering unmatched flexibility and customization for teams. Let's look at how to build a CRM with Attio—and level it up with Relay.app's automations.

Best 9 Pipedream Alternatives & Competitors in 2024

In this article we are going to discuss best Pipedream alternatives in 2024.

8 Ways to Automate Notion

Notion lives up to the "all-in-one" workspace moniker, but it's light on direct integrations with other apps. In this article we've curated a list of ways to automate Notion with Relay.app.

7 Ways to Automate Airtable

Airtable automations are great, but they fall short when it comes to integrating with the rest of your tech stack. In this post, we look at how to level-up your Airtable automations with Relay.app.

14 Ways to Automate Google Sheets

An automated Google Sheet can often replace multiple business processes and tools. Here's a guide—and a bunch of examples—to show that sometimes a simple spreadsheet is all you need.

7 Ways to Automate Pipedrive

Automate your Pipedrive CRM and go from warm lead to final sale faster than you can say "automation".

Make vs. Zapier: Which Workflow Automation Tool is Right For You?

Make and Zapier are two workflow automation tools designed to integrate your favorite apps and automate repetitive tasks. But how do they stack up against each other?

The Four Types of AI—and How to Use Them in Your Business

From handy chatbots to autonomous AI agents, we're breaking down the basic types of AI and ways they can work for you.

How to Use Zapier with ChatGPT

Zapier's ChatGPT plugin is awesome, no doubt. In this blog post, we show how to use it—and show off an alternative that doesn't require you to run automations through ChatGPTs UI.

Automate Your Busywork (Book Summary & Notes)

Through the lens of key concepts such as automated workflows and the illusion of productivity, the summary offers a roadmap to a more efficient and fulfilling professional life, free from the drag of low-priority tasks—no reading required!

25 Thought-Provoking Quotes on Automation and AI

Discover the profound impact of automation on the future of work with our curated collection of 21 insightful automation quotes. Explore how thought leaders envision the integration of AI and automation in reshaping industries and enhancing productivity.

How to Use Zapier with Google Sheets

Wondering how to connect your Google Sheet with Zapier? You've come to the right place.

Make Pricing: How Much Does Make Actually Cost?

Thinking of diving into Make but unsure about the costs? We've got the lowdown on Make pricing – no surprises, just the essentials to keep your automation on budget.

Zapier Pricing: How Much Does Zapier Actually Cost?

Zapier's usage-based pricing structure makes it difficult to know what the monthly cost actually is. In this post, we break down the cost of each Zapier pricing tier.

How to use AI for automated expense tracking (the easiest way to get started with AI)

Learn how to automatically track your expenses using AI by automating the extraction of information from your invoices and putting them into your expense tracker.

How to Build a CRM in SmartSuite (And Automate It With Relay)

Learn how to set up a simple, effective CRM with SmartSuite. Boost efficiency and deepen customer relationships with easy automation and insights.

How to Build a Custom CRM in Google Sheets

Avoid complex solutions and build your own simple, automated CRM in Google Sheets.

How to Build an Airtable CRM (And Automate It With Relay)

Discover how Airtable (with a little help from Relay) can streamline your customer relations and boost sales as your next CRM tool.

Understanding Artificial Intelligence: A Dictionary of AI Terms

Turn complex AI jargon into everyday knowledge with our comprehensive guide.

Simplify Workflow Paths and Branches with Path Merging

Streamline your workflows by seamlessly merging paths and branches. Simplify your automation process, reduce errors, and enhance efficiency with just a few clicks.

How impactful is Product Hunt really?

How impactful is Product Hunt really? Relay's founder shares his experience and learnings from other founders.

Launching the SmartSuite Integration!

Launching Relay's integration with SmartSuite

Launching Relay.app

Relay.app is launching. Relay is a workflow automation tool that goes beyond triggers and actions. It helps teams with more than other automation tools via one-click AI assistance, human-in-the-loop collaboration, and a multiplayer experience from the ground up.

Ep #2: Responding to Support Emails

Tips for founders to manage customer feedback like support emails and app store reviews!

Ep. #1: Recruiting and HR

Recruiting and HR Tips for Founders

Introducing Relay

Relay makes it easy for leaders and operations pros to run a tight ship by capturing, running and automating collaborative workflows. Sign up here to get early access!