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Zendesk + CallRail Integrations

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Connect Zendesk to CallRail
Example screenshots
Example workflows
Triggers and actions
Zendesk + your other apps
CallRail + your other apps
Related blog posts
FAQ

Zendesk + CallRail integrations

CallRail > Zendesk

Trigger

Last triggered

New inbound call

Create ticket

Overview

Connect Zendesk to CallRail in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Zendesk, CallRail, and many other popular SaaS applications.

Check below for example workflows using Zendesk and CallRail, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Zendesk and CallRail integrations in Relay.app

Use any of these Zendesk actions in your Relay.app workflows.

Preview of Use Relay.app's CallRail integrations to trigger actions across your apps

Use any of these Zendesk actions in your Relay.app workflows.

Use Relay.app's CallRail integrations to trigger actions across your apps

Example Zendesk + CallRail workflows

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Automatically create ticket in Zendesk for each new inbound call in CallRail

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Update ticket automatically in Zendesk for each new outbound call in CallRail

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Update ticket automatically in Zendesk for each new inbound call in CallRail

Try it

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Find ticket(s) automatically in Zendesk for each new inbound call in CallRail

Try it

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Create ticket automatically in Zendesk for each new outbound call in CallRail

Try it

Zendesk Triggers

No Zendesk triggers yet

Request trigger

CallRail Actions

No CallRail actions yet

Request an action

CallRail Triggers

Call

loyalty

New inbound call

loyalty

New outbound call

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Create your own CallRail + Zendesk integration

Select a trigger in CallRail

Select an action in Zendesk

Create your workflow

Or connect CallRail to your other apps

FAQ

What is Relay.app?
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Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Zendesk to CallRail with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Zendesk or CallRail to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Zendesk and CallRail to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Zendesk to CallRail?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Zendesk to CallRail that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Zendesk and CallRail—give it a try and let us know what you think.

See why people love Relay.app

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via email

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Screenshot showing how to test a step in an automated workflow in Relay.app

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