Zendesk + Jira integrations: unlimited possibilities

Jira logoJira > Jira
Trigger
Last triggered
Jira logoVersion created
Jira logoCreate issue
Overview
Connect Zendesk to Jira in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Zendesk, Jira, and many other popular SaaS applications.
Check below for example workflows using Zendesk and Jira, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.
Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

Screenshots of Zendesk and Jira integrations in Relay.app

Use any of these Zendesk actions in your Relay.app workflows.
Use any of these Zendesk actions in your Relay.app workflows.
Preview of Use any of these Zendesk actions in your Relay.app workflows.
Preview of Use Relay.app's Jira integrations to trigger actions across your apps
Preview of Use any of these Jira actions in your Relay.app workflows
Preview of Add any Jira action to your workflow

Example Zendesk + Jira workflows

Jira iconarrow_forwardZendesk icon

Automatically create ticket in Zendesk for each version created in Jira

Jira iconarrow_forwardZendesk icon

Update ticket automatically in Zendesk for each version released in Jira

Jira iconarrow_forwardZendesk icon

Find ticket(s) automatically in Zendesk for each issue added in Jira

Jira iconarrow_forwardZendesk icon

Update ticket automatically in Zendesk for each version created in Jira

Jira iconarrow_forwardZendesk icon

Find ticket(s) automatically in Zendesk for each version created in Jira

Zendesk Triggers
No Zendesk triggers yet
Request trigger
Jira Actions
Issue
Jira logo
add_comment
Add comment to issue
Jira logo
add
Create issue
Jira logo
search
Find issue(s)
Jira logo
trending_flat
Transition issue
Jira logo
edit
Update issue
Jira logo
schedule
Wait until issue status changed
Version
Jira logo
search
Find version(s)
Jira Triggers
Issue
Jira logo
edit
Issue changed
Jira logo
target
Issue first meets conditions
Jira logo
add
New issue added
Sprint
Jira logo
add
New sprint added
Jira logo
edit_square
Sprint status updated
Version
Jira logo
add
Version created
Jira logo
rocket_launch
Version released
Zendesk Actions
Ticket
Zendesk logo
add
Create ticket
Zendesk logo
search
Find ticket(s)
Zendesk logo
edit
Update ticket

Create your own Jira + Zendesk integration

Select a trigger in Jira
Select an action in Zendesk
Create your workflow

FAQ

  • What is Relay.app?

    Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.

  • How do I connect Zendesk to Jira with Relay.app?

    1. Create a free Relay.app account
    2. Set a trigger in Zendesk or Jira to kick off new workflow runs
    3. Add one or more actions to run in your workflow
    4. Authorize Zendesk and Jira to connect to Relay.app
    5. Turn on your workflow and start getting more done with less manual work

    Check above for some example workflows, or visit our help center for more details on how to get started.

  • Is Relay.app a Make.com alternative for connecting Zendesk to Jira?

    Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Zendesk to Jira that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.

    For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.

    Of course we're biased, but we believe Relay.app is the best way to connect and automate Zendesk and Jira—give it a try and let us know what you think.

See why people love Relay.app

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Salama💯
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Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

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Marco Elizalde
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@marcoETmx
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I discovered @relay and it is incredible

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Peter Jauhal
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Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

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Lucas Grey
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@ImLucasGrey
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Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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Rafa
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I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app
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Duke Dao
@dummy_coder
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Benjamin Borowski👨‍🚒
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@typeoneerror
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Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.

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Maayan
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You saved me thousands of dollars in engineering work.

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Eva (Ziki) Zivanovic
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@ZikiDoesNotion
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If you’re never heard of @relay you’re missing out BIG TIME.

Relay.app is an automation app that has been getting a lot of traction lately.
And for good reason.

What makes them unique on the market is their Human-In-The-Loop functionality.

This functionality basically allows your company to add intermediate manual steps that can add unique judgment, context, and perspective.

Client onboarding workflow screenshot in Relay.app

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