How to automatically add users to a Slack channel every time a new subscription is created in Paddle

Relay.app is an automation tool that lets you automate actions across Paddle, Slack, and many other apps.
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1

Set the Paddle trigger as “Subscription created”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Paddle trigger to initiate your playbook's actions every time a new subscription is created. Click "Add trigger" in your playbook and choose "Subscription created" from the dropdown menu under Paddle.

If you still need to connect your Paddle account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Add users to channel” step in Slack

Integrate the Slack automation into your playbook to ensure the prompt addition of users to a Slack channel every time a new subscription is created in Paddle.

Click the "Add step" button, locate the “Add users to channel” automation for Slack, and input the mandatory and relevant details.

If your Slack account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically add users to a Slack channel every time a new subscription is created in Paddle without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

More how-to guides featuring Paddle and Slack

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Automatically send Slack direct messages for every payment attempt in Paddle

As a digital merchant, every payment attempt is an opportunity to connect with your customers and strengthen your relationship with them. But in the fast-paced world of online commerce, keeping track of every payment attempt and ensuring that your team is always on top of things can be challenging. Imagine this: a payment attempt is made on your trusted platform, Paddle, but your team needs to catch up on crucial details, leading to missed opportunities and delayed responses. This is where Relay.app comes in - an innovative integration platform that streamlines your workflow and communication, ensuring that you never miss a beat. With Relay.app, you can bid farewell to missed payment attempts and welcome enhanced communication with open arms. Imagine automating direct messages in Slack for every payment attempt in Paddle. This seamless integration doesn't just augment communication; it redefines it, ensuring that your team remains informed, synchronized, and ready to respond in real time to every payment endeavor. Are you ready to unlock the transformative capabilities of Relay.app? Discover how this ingenious integration can elevate your team's communication, infuse your workflow with real-time updates, and drive tangible results for your business. With Relay.app, missed payment attempts and disjointed communication are a thing of the past - welcome to a future where every payment attempt is an opportunity, and every message brings you closer to success. This guide will show you how to set up this integration in four easy steps.

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