How to automatically send a Slack message when a new Stripe customer is created

Relay.app is an automation tool that lets you automate actions across Slack, Stripe, and many other apps.
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1

Set the Stripe trigger as “Customer created”

Add the Stripe trigger to initiate your playbook's actions.

To do this, click "Add trigger" in your playbook. Select the "Customer created" trigger option from the dropdown menu under Stripe. It will enable your playbook to identify newly created customers and trigger necessary actions automatically.

If you have yet to connect your Stripe account to Relay, a prompt will guide you through the connection process.

2

Add the “Send message” automation in Slack

Integrate the Slack automation into your playbook to ensure you receive timely updates about the newly created customers in Stripe.

Select "Add Step" and then search for the "Send message" automation for Slack. Fill in all the relevant details, including the sender's name, the Slack channel for updates, and the message body containing detailed information.

If you still need to connect your Slack account to Relay, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay to send messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in your automation process. Once you turn it on, the playbook automatically sends a notification to Slack for every customer created without manual intervention.

To activate your playbook, click the toggle button in the header. Before starting it, we recommend running a test to ensure all the steps work seamlessly together.

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