How to automatically add failed Stripe payments to Google Sheets rows

Relay.app is an automation tool that lets you automate actions across Stripe, Google Sheets, and many other apps.
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1

Set the Stripe trigger as “Payment failed”

Add the Stripe trigger to initiate your playbook's actions every time payment fails.

To do this, click "Add trigger" in your playbook. Select the "Payment failed" trigger option from the dropdown menu under Stripe. It will enable your playbook to automatically identify newly failed payments and trigger necessary actions.

If you still need to connect your Stripe account to Relay.app, a prompt will guide you through the connection process.

2

Add the “Add row to sheet” step in Google Sheets

Integrate Google Sheets automation to add failed Stripe payments instantly.

Select "Add Step" and find the "Add row to sheet" automation for Google Sheets. Enter all the required details such as Amount, Currency, Customer, Description, Formatted amount, Invoice, Payment method, and Status.

If you still need to connect your Google Sheets account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to add a row to a sheet through your Google Sheets account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically add failed Stripe payments to Google Sheets rows without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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