How to automatically send Slack direct messages whenever a client's details are updated in Harvest

Relay.app is an automation tool that lets you automate actions across Slack, Harvest, and many other apps.
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1

Set the Harvest trigger as “Client updated”

Once you have finished creating your playbook, the next step would be to begin with the first action. A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Harvest trigger to initiate your playbook's actions every time a client profile is updated. Click "Add trigger" in your playbook and choose "Client updated" from the dropdown menu under Harvest. This will allow your playbook to automatically identify newly updated client profiles and trigger necessary actions.

If you still need to connect your Harvest account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Send DM” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates whenever a client's details are updated in Harvest.

Select "Add Step" and then find the "Send DM" automation for Slack. Enter all the required details, including the receiver's name, and the message body containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send direct messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send Slack direct messages whenever a client's details are updated in Harvest without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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