How to automatically create or update a contact in Google Contacts every time a form response is submitted in Google Forms

Relay.app is an automation tool that lets you automate actions across Google Contacts, Google Forms, and many other apps. In this guide, we'll show you how to automatically run the “update or create contact” action in Google Contacts for each form response submitted in Google Forms using Relay.app.
Google Forms logoGoogle Forms > Google Contacts
Trigger
Last triggered
Google Forms logoForm response submitted
Google Contacts logoUpdate or create contact
1

Set the Google Forms trigger as “Form response submitted”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Google Forms trigger to initiate your playbook's actions every time a form response is submitted. Click "Add trigger" in your playbook and choose "Form response submitted" from the dropdown menu under Google Forms.

If you still need to connect your Google Forms account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Update or create contact” step in Google Contacts

Integrate the Google Contacts automation into your playbook to ensure the prompt creation or updating of a contact in Google Contacts every time a form response is submitted in Google Forms.

Click the "Add step" button, locate the “Update or create contact” automation for Google Contacts, and input the mandatory and relevant details.

If your Google Contacts account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Google Contacts account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically create or update a contact in Google Contacts every time a form response is submitted in Google Forms without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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