How to automatically create a task in ClickUp for a new message received in HubSpot

Relay.app is an automation tool that lets you automate actions across HubSpot, ClickUp, and many other apps. In this guide, we'll show you how to automatically run the “create task” action in ClickUp for each message received in HubSpot using Relay.app.
HubSpot logoHubSpot > ClickUp
Trigger
Last triggered
HubSpot logoMessage received
ClickUp logoCreate task
1

Set the HubSpot trigger as "Message received"

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

To set up this playbook, click "Add trigger" and then select "Message received" under HubSpot. This will allow your playbook to automatically detect each newly received message in HubSpot and initiate necessary actions.

If this is your first time using a HubSpot integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Create task" in ClickUp automation

Integrate the ClickUp automation into your playbook to ensure the prompt creation of a new task in ClickUp when a new message has been received in HubSpot.

Click the "Add step" button, then locate the "Create task" automation for ClickUp and input the mandatory and relevant details.

If your ClickUp account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your ClickUp account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the creation of a new task in ClickUp. Once turned on, it will respond to each new message received in HubSpot by creating a task in ClickUp without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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