Daily support issue summarizer

Get a daily digest of support tickets requiring attention with automatic summaries delivered to your inbox.
Created by
Relay.app logoRelay.app Team
Relay.app screenshot of: Daily support issue summarizer

Steps in this workflow

1
Relay.app logo
Trigger
2
Linear logo
Find issue(s)
3
OpenAI logo
Summarize support issues
4
Relay.app logo
Send email to yourself

Automate your support issue monitoring with daily digests sent directly to your inbox. The workflow runs on a scheduled basis to collect all open support issues in your issue tracker. An AI assistant then creates a comprehensive summary of these open issues, highlighting key information in an easy-to-read format. The digest is then automatically emailed to you.

1
Relay.app logo
Trigger

Runs automatically on a daily schedule to start the workflow. This trigger activates at the configured time each day to begin collecting and summarizing support issues.

Relay.app screenshot of: Trigger
2
Linear logo
Find issue(s)

Collects open support issues from Linear with 'Todo' status and the '🛟 Regular' label. This step filters issues from your configured team to focus only on relevant support tickets that need attention.

Relay.app screenshot of: Find issue(s)
3
Summarize support issues

Creates a digestible summary of all the open support issues found in the previous step. The AI analyzes the collected issues and generates a comprehensive, nicely formatted digest that highlights key information.

Prompt used
Given a list of open support issues for today, please write a synthesized digest to be sent to me in a nicely formatted email.
Relay.app screenshot of: Summarize support issues
4
Relay.app logo
Send email to yourself

Sends an email containing the AI-generated support issue summary. The email includes the date in the subject line and delivers the formatted digest directly to your inbox for easy review.

Relay.app screenshot of: Send email to yourself