How to send a notification in Teams for new Syften mentions is an automation tool that lets you automate actions across Syften, Teams, and many other apps. In this guide, we'll show you how to automatically run the “send message” action in Teams for each mention found in Syften using
Syften logoSyften > Teams
Last triggered
Syften logoMention found
Teams logoSend message

Create your playbook and set the Syften trigger as "Mention found"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "Mention found" under Syften. Then, select the details like the keywords or phrases to watch. This will allow your playbook to automatically detect the new mention found in Syften and initiate necessary actions.

If this is your first time using a Syften integration in, a prompt will guide you through the connection process.


Add the "Send message" in Teams automation

Integrate the Teams automation into your playbook to ensure the prompt sending of a message in Teams whenever a new mention is found in Syften.

Click the "Add step" button, then locate the "Send message" automation for Teams and input the mandatory and relevant details.

If your Teams account isn't already connected to, you will be prompted to complete that connection. Make sure to allow the necessary permissions for to sync with your Teams account.


Activate your playbook

Activating your playbook is the final step to automate sending of a message in Teams. Once turned on, it will respond whenever a new mention is found in Syften by sending a message to Teams without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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