How to automatically send Slack messages to a channel whenever a new subscription is created in Chargebee

Relay.app is an automation tool that lets you automate actions across Slack, Chargebee, and many other apps. In this guide, we'll show you how to automatically send to channel in Slack for each subscription created in Chargebee using Relay.app.
Chargebee logoChargebee > Slack
Trigger
Last triggered
Chargebee logoSubscription created
Slack logoSend to channel
1

Set the Chargebee trigger as “Subscription created”

Once you have finished creating your playbook, the next step would be to begin with the first action. A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Chargebee trigger to initiate your playbook's actions when subscriptions are created. Click "Add trigger" in your playbook and choose "Subscription created" from the dropdown menu under Chargebee. This will allow your playbook to automatically identify newly created subscriptions and trigger necessary actions.

If you still need to connect your Chargebee account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Send message” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates whenever a new subscription is created in Chargebee.

Select "Add Step" and then find the "Send message" automation for Slack. Enter all the required details, including the sender's name, the Slack channel for updates, and the message body containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send Slack messages to a channel whenever a new subscription is created in Chargebee without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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