How to automatically add a contact note in Front whenever a new subscription is created in Chargebee

Relay.app is an automation tool that lets you automate actions across Chargebee, Front, and many other apps. In this guide, we'll show you how to automatically run the “add contact note” action in Front for each subscription created in Chargebee using Relay.app.
Chargebee logoChargebee > Front
Trigger
Last triggered
Chargebee logoSubscription created
Front logoAdd contact note
1

Set the Chargebee trigger as “Subscription created”

Once you have finished creating your playbook, the next step would be to begin with the first action. A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Chargebee trigger to initiate your playbook's actions when subscriptions are created. Click "Add trigger" in your playbook and choose "Subscription created" from the dropdown menu under Chargebee. This will allow your playbook to automatically identify newly created subscriptions and trigger necessary actions.

If you still need to connect your Chargebee account to Relay.app yet, a prompt will guide you through the process.

2

Add the "Add contact note" step in Front

Integrate the Front automation into your playbook to ensure the prompt addition of a contact note in Front whenever a new subscription is created in Chargebee.

Click the "Add step" button, then locate the "Add contact note" automation for Front and input the mandatory and relevant details.

If your Front account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Front account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically add a contact note in Front whenever a new subscription is created in Chargebee without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

More how-to guides featuring Chargebee and Front

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