How to automatically send Teams messages for new Outlook emails

Relay.app is an automation tool that lets you automate actions across Outlook Mail, Teams, and many other apps. In this guide, we'll show you how to automatically run the “send message” action in Teams for each email received in Outlook Mail using Relay.app.
Outlook Mail logoOutlook Mail > Teams
Trigger
Last triggered
Outlook Mail logoEmail received
Teams logoSend message
1

Create your playbook and set the Outlook trigger as "Email received"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "Email received" under Outlook. Then, select also trigger for incoming replies. This will allow your playbook to automatically detect the newly received email in Outlook and initiate necessary actions.

If this is your first time using a Outlook integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send message" in Teams automation

Integrate the Teams automation into your playbook to ensure the prompt sending of a message in Teams whenever a new email is received in Outlook.

Click the "Add step" button, then locate the "Send message" automation for Teams and input the mandatory and relevant details.

If your Teams account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Teams account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate sending of a message in Teams. Once turned on, it will respond whenever a new email is received in Outlook by sending a message to Teams without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

What will you automate?

Sign up and get started with your first Relay.app workflow today.
Background imageBackground image